Return & Refund Policy

At Saaz International, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer hassle-free returns and refunds under the following conditions: Return Eligibility (within 7 days of delivery): You may request a return or exchange if:

• The product is received damaged, defective, or faulty at the time of delivery.
• The item does not match the original specifications or is different from what you ordered.

Refund Process:

• Once we receive and inspect your returned item, your refund will be processed within 5–7 working days.
• Refunds will be issued back to the original payment method (Debit Card, or Bank Transfer).
• A confirmation email will be sent once your refund has been initiated.

Important Notes:

• Items must be returned in their original packaging, unused, and in resalable condition.
• Shipping costs are non-refundable unless the item was delivered in error or was damaged.

For return requests, please contact our support team at info@saazinternational.com with your order number and reason for return.